Kirikay Privacy Policy — Our Commitment to Protecting Your Data

1Introduction & Applicability

KirikayWelcome to -'s Privacy Policy. This policy applies to our website, mobile application, and all associated services. It explains what information we collect, how we use it, and what rights you have over your data.

KirikayBy using -'s services, you agree to this Privacy Policy. If you do not agree with any part of it, please discontinue use of our services and contact our support team.

This policy has been prepared in accordance with the Bangladesh Digital Security Act and international data protection standards.

2What Information We Collect

Kirikay We only collect information that is strictly necessary. Collecting unnecessary or excessive data goes against our policy.

Information provided directly (what you give us):

• Full name and date of birth (for age verification)
• Mobile Number & Email Address
• Residential Address
• National ID or passport number (for identity verification)
• Payment Information — bKash, Nagad, or Rocket number (for financial transactions)

Automatically Collected Information:

• Device Information (model, operating system)
• IP Address & Approximate Location
• Browser Type & Version
• Platform activity logs (login times, betting history)
• Cookies & Similar Tracking Technologies

3How Your Information Is Used

The information we collect is used for the following purposes. Kirikay Your data is never misused.

• Service Delivery: To enable account creation, process transactions, and ensure a seamless betting experience.
• Identity Verification: To prevent fraud and comply with international KYC (Know Your Customer) standards.
• Contact: To send important updates, transaction confirmations, and support messages.
• Promotional Communications: With your consent, to keep you informed about new offers and promotions. You can opt out at any time.
• Security: To protect accounts, prevent cyberattacks, and detect suspicious activity.
• Legal Obligation: To provide required information in response to lawful requests from authorities.
• Platform Improvement: To analyze user experience and improve the quality of our services.

4Data Sharing & Disclosure

Kirikay Your personal information is never sold. However, data may be shared in the following limited circumstances:

• Payment Processor: Necessary information is shared with bKash, Nagad, and Rocket to verify transactions. Each of these providers has its own privacy policy.
• Identity Verification Services: With trusted third-party verification providers for KYC purposes.
• Legal Authorities: Under court orders, government directives, or international anti-money laundering laws.
• Business Changes: In the event of a company merger or acquisition — the new entity will be bound to comply with this policy.

5Cookies & Tracking Technologies

Kirikay Cookies are used to enhance your browsing experience. These are small text files stored on your device.

Types of Cookies We Use:

• Essential Cookies: To maintain login sessions and ensure the platform functions correctly. These cannot be disabled.
• Analytics Cookies: To understand how often each page is viewed. These cookies collect anonymous data.
• Preference Cookies: To remember your language, theme, and other preferences.
• Security Cookies: To prevent CSRF attacks and account hijacking.

Cookies can be managed through your browser settings. However, disabling essential cookies may affect the platform's functionality.

6Data Retention & Duration

Kirikay We do not retain data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: Retained while the account is active. Up to a maximum of 5 years after account closure.
• Financial Transaction Records: Retention for 7 years is required under international financial regulations.
• Identity Verification Documents: Up to 3 years after account closure.
• Support Conversations: Up to 2 years after a matter is resolved.
• Cookie Information: Session cookies are deleted when the browser is closed. Persistent cookies last a maximum of 1 year.

7Your Data Rights

KirikayAs a member of -, you have certain important rights over your personal data. We respect and uphold these rights.

To exercise these rights support@kirikay.netEmail us or reach out via live chat. We will respond within 30 days.

8Security Measures

Kirikay We follow industry-leading security standards to protect your information.

• SSL/TLS Encryption: 128-bit encryption applied to all data transfers.
• Two-Factor Authentication (2FA): Additional OTP protection at login.
• Regular Security Audits: Periodic audits conducted by a third-party team of specialists.
• Firewall Protection: Advanced web application firewall to protect against DDoS attacks and hacking.
• Data Backup: Regular encrypted backups stored on secure servers.
• Access Control: Only authorized personnel can access specific data.

In the event of a data breach, we will notify affected members within 72 hours and take all necessary action.

9Protection of Minors

Kirikay's services are intended for users aged 18 and above. We do not knowingly collect data from anyone under the age of 18.

• Age verification is mandatory during registration.
• If a user is suspected to be underage, the account will be suspended and additional verification will be required.
• If we become aware that data from a minor has been collected inadvertently, it will be deleted immediately upon notification.

If you become aware of an account belonging to a minor, please support@kirikay.netto let us know.

10Contact & Complaints

If you have any questions, comments, or concerns regarding this Privacy Policy, please get in touch with us:

To report a data protection concern privacy@kirikay.netseparately. Our Data Protection Officer will personally review your complaint.